Homefeeds - Pet Food Supermarket

Alexandra Business Park
Gresty Lane
Crewe
Cheshire

Terms and Conditions

Homefeeds has endeavoured to make the descriptions (including all images) of the Products as accurate as possible but we cannot be held responsible for changes in Size, Content or Presentation of Products made by the relevant manufacturer.

Because of the nature of the Internet Homefeeds provides and maintains Homefeeds.co.ukon an “as is”, “as available” basis and makes no promise that use of Homefeeds.co.ukwill be uninterrupted or entirely error free. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control. Homefeeds will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communication outages, fire, flood, volcano, war or ‘act of God’.

These Terms do not affect your Statutory Rights as a consumer.
If you access Homefeeds.co.uk from outside the United Kingdom, you are responsible for compliance with local laws. Homefeeds may change or withdraw any part of Homefeeds.co.uk, or may refuse you access to the web site at any time if we consider it necessary.
Homefeeds may also terminate this Agreement and immediately remove, cancel or suspend access to and use of Homefeeds.co.uk upon breach of any part of these Terms whatsoever. Termination shall be without prejudice to Homefeeds other rights.

Homefeeds acts as a principal on its own account and not as an agent for you or any other person. If Homefeeds does not enforce any provision of this agreement such will not be considered a continuing waiver.

In the event that any part of these Terms is held to be unenforceable, such part will at Homefeeds option be construed as far as possible to reflect the parties’ intentions and the remainder of the provisions will remain in full force and effect. These Terms constitute the full agreement between you and Homefeeds and may only be amended in writing. They apply to the exclusion of all other Terms or Conditions of contract proposed.

Use of homefeeds.co.uk and these Terms are subject to English Law and the jurisdiction of English Courts.

Protecting Your Security
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information.

You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

You agree that we may use Personal information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. We will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected.

All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

Homefeeds Ltd
Gresty Lane
Crewe
Cheshire CW2 5DD
Tel: 01270 586250 Fax: 01270 211065 email: accounts@homefeeds.co.uk

Company registration number (08308545)

Vat registration (152 6695 90).

Our Returns Policy

Your legal rights: When you buy goods from a business, in law you have a number of rights as a consumer. These include the right to claim a refund, replacement, repair and/or compensation where the goods are faulty or have been described incorrectly. You are only entitled to an automatic refund for faulty goods if you return it within 30 days – otherwise you must give the retailer a chance to make a repair or replacement.

Our policy: In addition to your legal rights, we also allow you to return goods if you simply change your mind. Please return the unused goods to us with the original till receipt within 14 days, as long as the items are unused and in perfect condition in their undamaged original packaging, and we will offer you an exchange or a credit note. In summary, if you change your mind about a purchase from us….

  • You must have the original receipt.
  • You must return the goods within 14 days.
  • The goods must be in the original undamaged packaging.
  • The goods must be in perfect unused condition.
  • We will only offer a credit note or exchange.